InMotion Hosting Review 2024: In-Depth Guide (+ Pros & Cons)

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InMotion Hosting Reviews
inmotion hosting review

Product Name: InMotion Hosting

  • Performance
    (4.7)
  • Hosting Features
    (4.5)
  • User Experience
    (4.5)
  • Customer Support
    (4)
  • Affordability
    (4.9)
4.5

Summary

Best For:

  • Small businesses and personal websites
  • For websites having a target audience specifically in the USA or Europe
  • High-traffic ecommerce websites
  • Large enterprises

What To Consider:

  • Limited Server location – Only in USA and Europe
  • Good customer support, but the response time could be better
  • Purchasing add-ons (like backups) can increase the monthly cost

Our Final Thoughts:

InMotion Hosting offers different hosting plans to fulfill various business needs. – from starter small business plans to enterprise-level dedicated servers. 

Their servers offer good performance, and the company has been in business for over 20 years with a proven track record.

They have a 4-star rating on G2 (based on 30+ reviews) and a 4.1-star rating on Trustpilot (based on 1400+ reviews), which is decent.

What we like about the company is the features and performance they offer in each hosting plan. It could have been better if the automated backups were included as a free option instead of an add-on in the shared hosting plans. Secondly, more server locations and a quick response time would have been great.

But overall, after Hostinger and Siteground, InMotion hosting is the best hosting, especially for shared hosting, considering affordability, customer support, and performance.

Well, InMotion Hosting has been growing consistently since 2001. I have heard a lot about this hosting since 2010, the day I started this blog [Bloggerspassion.com]. A few months back while we were searching for an affordable host for one of our projects, InMotion Hosting caught our attention.

Based on the research that I made while searching for a new reliable host, I decided to create an in-depth InMotion Hosting review for my blog’s visitors as well.

inmotion hosting review 2024

About InMotion Hosting

Established in 2001, InMotion Hosting carved a unique identity of its own by offering customers a different experience along with value-for-money products.

The company claims to have a massive user base with more than 500,000 WordPress installations. Not only that, but they also claim to have the most website transfers in the industry.

InMotion Hosting has a huge team of 350+ professionals to look after each and every segment of their hosting service, as you would expect from any top-tier hosting provider.

Regarding the reliability, you will get a 99.99% uptime guarantee and 24×7×365 technical support. InMotion Hosting offers users around-the-clock troubleshooting support. Their technicians are available on-site throughout the day and night, and you can reach them through phone (yes, they provide support on call), live chat, or ticket system.


How InMotion Hosting Compares To Other Hosting Services

InMotion:Siteground:Hostinger:
Starts at $2.99/monthStarts at $2.99/monthStarts at $2.49 per month
100 GB Storage10 GB storage100 GB storage
10 emailsUnlimited emails100 emails
US and EU data centersUS, UK, EU, Singapore data centersEU, Asia, North America, South America data centers
Good UptimeGreat UptimeGood Uptime
Good Customer SupportSolid Customer SupportGood Customer Support

For hosting your servers in US or European data centers, InMotion is the best value-for-money hosting service compared to other providers. And here’s why:

  • Hosting services like Siteground offer better customer support and uptime than InMotion hosting. But they have a renewal cost. From $2.99, their renewal costs reach $17.99 (almost six times more). With InMotion hosting, their renewal cost is also high, but not as much – only $9.49 monthly.
  • Apart from pricing, you get limited storage with Siteground hosting compared to InMotion hosting and Hostinger.

That said, the comparison is close if we compare Hostinger and InMotion. They both offer hosting at an affordable price and provide excellent value for money. They both have decent customer support, uptime, and storage. However, it gets a slight edge because it offers more emails and a better customer response rate than InMotion. Check out my Hostinger Hosting Review to learn more.


InMotion Hosting Review: What Are Its Key Features

  1. Professional Email address

Are you okay with unprofessional, generic Gmail kind of email IDs for your blog or business website?

Obviously, no, right?

Your customers would take your brand seriously only when you have a unique email id like [email protected].

Any reliable and secure hosting service offers their customers with an email address. These emails showcase their website’s name and make it easy for potential customers to remember the name of your website.InMotion Hosting fulfills this need by providing InMotion Hosting webmails to all their customers, which gives users a sense of authenticity when looking up your website.

  1. Free Domain name

If you go ahead with yearly billing cycles you are eligible for a free domain name in all applicable hosting plans. Except for the entry-level plan, all hosting plans come with a Free Domain for one year.

  1. Data Backup

Although their backup service is chargeable (you have to purchase it as a separate add-on), they rely on cutting-edge technology to backup and restore customers’ data.

You even have the ability to automate your backup process, so you can back your data up every day automatically without having to worry about data loss or remembering to back your data up every single time.

  1. eCommerce web hosting

Few providers hosting services are actually compatible as a full-blown marketplace, with the support for e-commerce themes, plugins and other schemes offered by the hosting service such as business affiliate programs.

InMotion has a huge library of predesigned ecommerce themes which you can use as-is or customize to your satisfaction.

  1. Website security DDoS protection and free SSL certification

To keep trolls and hackers away basic security is necessary for every website owner, InMotion Hosting websites come preconfigured with DDoS protection and SSL certification which allows you to use HTTPS protocol.

  1. Website builder

Their unique website builder, BoldGrid is built from the ground up, which is really helpful for non-designers and non-coders in mind.

You have a simple drag and drop functionality that lets you place any feature on any place inside your webpage, and give the webpage your own unique touch without needing to type a single line of code.

  1. PCI compliance

PCI DSS is a set of requirements set forth to ensure and certify companies that use secure payment gateways to process, store or transmit credit card transactions.

InMotion is PCI compliant and follows their guidelines to the word.

  1. No hidden charges

Not exactly a feature but a noteworthy offering nonetheless. Unlike most providers that try to sneak costs inside your billing cycle, InMotion Hosting never charges you without prior permission.

However, just like most other hosting services, keep in mind that the renewal cost will be slightly higher than what you initially paid while purchasing their plans.


Plans and Pricing Review of InMotion Hosting

Hosting Type:Starting Price:
Shared$2.99/month
VPS$14.99/month
Dedicated$69.99/month
cPanel$3.29/month
Platform iCloud$7.50/month
Reseller Hosting$39.99/month

InMotion Hosting houses all types of hosting solutions under one roof.

If you are a hobbyist blogger, an elite business professional, or an eCommerce or enterprise owner big or small, InMotion Hosting has all your needs covered. They have different hosting plans, namely VPS, shared, and dedicated hosting and even reseller hosting.

They offer full flexibility in terms of billing cycle options, giving monthly, quarterly, half-yearly, yearly, 2-year, and 3-year plans.

The first category they offer is shared hosting, perfect for hosting all kinds of business, personal and e-commerce websites and/or personal or public blogs, The options to choose from are:

Shared Hosting

InMotion shared hosting

The shared hosting plan of InMotion is best for small businesses or personal websites that only need a few resources. The core starting price is just $2.99 monthly (when you buy a two-year pack).

You get free SSL for security, 100GB SSD storage for quick access and loading times, unlimited bandwidth for heavy traffic handling, and up to 10 email addresses for professional communication. Plus, you can host up to 2 websites, which is limiting.

Moving up to the Launch plan, you get 6X faster performance, unlimited email addresses, and SSD storage. The unique thing about this plan is you also get a free domain and SSL, which is missing in the core plan. Furthermore, you can host up to 25 websites. Overall, this plan is better for growing sites that need more speed and performance.

The remaining two plans, the Power plan, and Pro plan offer unlimited email addresses, unlimited website hosting capability, and better speed than the Core and Launch plans. If we consider value for money, the Power plan is the best pick because you get more discounts on pricing and better features.

Pro-Tip: Although features like unlimited website hosting capability sound good in theory. But the more websites you host, the more load occurs on your shared hosting server. And depending on your website size and traffic, there will be a point when you will start seeing degrading performance and high loading time. So, if you have a high-traffic website, it’s better to use a powerful hosting plan like VPS, Dedicated, or Cloud server for optimal performance.

cPanel WordPress Hosting

InMotion cpanel wordpress hosting

InMotion Hosting provides four managed WordPress hosting plans optimized for the popular CMS, WordPress. All plans include the cPanel control panel for user-friendly server management.

The starter WP Core plan provides the essentials for a simple WordPress site, including 100GB NVMe SSD storage, unlimited bandwidth, 10 email accounts, and cPanel tools. You get all these at a starting price of just $3.29/month.

The WP Launch plan offers more resources for larger sites, with support for 25 websites, unlimited SSD storage, and advanced caching for $8.99/month.

The WP Power plan provides unlimited site hosting and SSD storage for high-traffic sites and agencies for only $6.75/month.

The top-end plan, the WP Pro plan, starts at $12.75/month. It combines all the features of WP Power but offers 40 times better performance and Pro Level support.

If you’re looking specifically for WordPress hosting plans, it’s worth noting that InMotion offers better features than other hosting companies like Hostinger, Bluehost, and even Hostgator. With InMotion, you get an Unlimited storage option plus the capability to host unlimited sites. However, with Hostinger, there is a cap of 300 websites. And with Hostgator and Bluehost, there is a maximum hosting cap of just three websites.

Managed WordPress Hosting iCloud

Inmotion Managed WordPress Hosting iCloud

If you’re looking for a fully optimized managed WordPress, then InMotion’s iCloud hosting plan is the right choice. Unlike shared hosting plans, the site is hosted on a high-performance VPS server in the iCloud plans. As a result, it leads to faster loading time and Core Web Vitals (CWV) scores.

The basic iCloud Managed WordPress hosting plan is $7.50, offering 1 GB RAM and 30 GB SSD storage. And it goes up to a $120 monthly plan offering 16 GB RAM and 360 GB NVMe storage.

Now, you might wonder if iCloud hosting plans already offer VPS hosting, so why choose a special VPS hosting plan? VPS Hosting plans are expensive, but they offer better RAM and SSD storage. For instance, you get 4 GB RAM and 90 GB SSD storage with the base plan. Compare that with the base plan of iCloud hosting, with which you get just 1 GB RAM and 30 GB SSD Storage.

With all that said, each hosting plan has its application. For managed WordPress hosting, the iCloud servers are the best. But for hosting multiple high-traffic websites, getting a VPS server is preferable.

VPS Hosting

Inmotion VPS Hosting

If your website traffic and resource needs exceed shared hosting limits, VPS provides the next step up. VPS stands for Virtual Private Server – you get a dedicated portion of a physical server without sharing resources with other sites. This hosting allows greater power, speed, and flexibility as your site grows.

InMotion’s entry-level VPS 4GB is a solid starting point for sites with increasing traffic demands. For a reasonable $14.99/month, you get four vCPU cores, 4GB RAM, and 90GB SSD storage. So you can smoothly run websites, apps, and databases without worrying about inconsistent website loading time – which often occurs in shared hosting plans with high-traffic sites. Security features like free SSL, DDoS protection, and two dedicated IPs are included to provide reliability.

Moving to the VPS 8GB at $24.99/month doubles compute resources with 8 CPU cores, RAM, and 150 GB NVMe SSD storage. The fast NVMe solid-state drives ensure excellent website performance. Unlimited bandwidth and three dedicated IPs provide headroom as traffic scales up.

The mid-range VPS 12GB option costs $34.99/month. You receive 12 CPU cores, 12GB RAM, 210 GB NVMe SSD storage, and five dedicated IPs. This level is well-suited for handling higher traffic volumes while delivering fast page load times, especially suitable for e-commerce websites.

At the top end, the VPS 16GB provides 16 CPU cores, 16GB RAM, a generous 360GB NVMe SSD allocation, unlimited bandwidth, ten dedicated IPs, and advanced DDoS protection via Monarx Active Security. It’s an excellent choice for large business-critical websites and web applications. At $44.99/month, it provides ample resources and capability.

Dedicated Server

InMotion dedicated server

InMotion Hosting’s Dedicated Hosting plans to provide more power and resources for sites with high traffic demands. These plans give you a physical server that is not shared with other customers.

Dedicated servers are suitable for high-traffic sites – those receiving close to 500,000 to 1 million pageviews daily.

The InMotion hosting offers many dedicated hosting plans, starting from the Aspire plan, starting at $69.99/month. In this plan, you get 15 GB storage, 1 TB SSD, and up to 10 GB free backup storage, which makes it a great starter plan.

For businesses with even higher demands, the Essential plan at $99.99, offering 32 GB RAM, is the best pick. Backed by an Intel Xeon E-2226GE processor, it can handle heavy traffic loads and complex computing tasks.

InMotion also offers the Advanced and Elite plans for dedicated servers. The Advanced plan gives you 64 GB RAM and 100 GB Free Backup. On the Elite plan, you get 128 GB RAM and 250 GB Free storage. Depending on the number of websites you want to host and how much traffic each of them gets, you can pick the dedicated server plans accordingly.

However, if you don’t want to do any compromise in speed and performance, you can go with its CC-1000 to CC-3000 plans. These plans are costly, starting at $499.99 per month, but you get solid technical specifications, starting from 192 GB RAM up to 512 GB RAM.

Reseller Hosting

InMotion reseller hosting

If you want to start a web hosting company by purchasing server resources at wholesale prices and reselling them, then InMotion’s Reseller plan is just the right pick for you.

InMotion offers four reseller plans to match different business needs. The starter R-1000N plan provides 80GB of SSD storage, 1,000GB of monthly bandwidth, and 25 cPanel licenses for $0.99/month. This enables new hosting resellers to get started with little upfront investment.

The R-2000N plan upgrades resources to 160GB of NVMe SSD storage, 2,000GB of bandwidth, and 50 cPanel licenses for $39.99/month. NVMe storage delivers faster performance versus standard SSDs.

The R-3000N plan delivers 200GB NVMe storage, unlimited bandwidth, 80 cPanel licenses, and extra dedicated IPs for larger operations for $49.99/month. The top R-4000N plan provides 300GB NVMe storage, 100 cPanel licenses, and additional IPs for $59.99/month.

All plans include helpful features like free migrations, marketing tools, US or EU data center options, and 24/7 phone, chat, and email support.


How About Free Migration?

A lot of hosting service providers, while they promise to transfer the website, you often see downtime during the process. But, with InMotion Hosting, you get zero downtime promise.

You get transferred to their servers for free, with no downtime. You can continue to work on your website with your former host as your transfer process takes place in the background. And you are finally notified once the process is complete.

Other providers that offer this feature are handled by experts at a price or either subject customers to downtime on their website for the duration of the transfer process. But InMotion offers both customer support assisted migration and migration via their free plugin.


Server Location

Well, this is one of the major drawbacks of using InMotion hosting – limited server location.

Today, most hosting companies offer data centers across the globe, from the USA to Europe and Asia. But InMotion offers data centers only in the USA and Europe.

The reason why server location matters is because it helps in reducing the loading speed of the website. With that said, with proper caching and CDN setup, there shouldn’t be a big difference.


Uptime And Response Time

inmotion hosting review of speed test
Source: HRANK

Uptime is simply put, the single most important thing that should be kept in mind and tracked regularly after choosing your hosting provider.

You could have the best product in the market or create the best quality content, but it will not matter if your website is often down and/or faces high loading time or response time.

InMotion Hosting offers an uptime guarantee of 99.9%, which is quite impressive. I have attached a screenshot below for the recent uptime of InMotion Hosting services:

As you can see, every month, the server response time has been upwards of 99.9%.


InMotion Hosting’s Speed Test Results

I will now share some of the test results that I performed on one of my test websites using InMotion Hosting’s server.

Speed, we all know, is a critical ranking factor and Google has already confirmed that. Your visitors will not like a slow loading website. So let’s see how InMotion Hosting performs.

What I found through GTMetrix

GTMetrix confirmed that InMotion Hosting’s servers are fast. 100% performance score with overall grade – A. I think, there nothing to elaborate on this. Everything seems to be self-explanatory.

Server location was Canada.

gtmetrix speed test

But, this is not all.

For myself and my visitors, I always try to double check things before reaching out to a conclusion.

This time I used – DotCom Tools’s speed testing platform.

As you can see in the snapshot below, I conducted the test from London, San Francisco and Mumbai.

speed test using dotcomtools

Just check the repeat visit time. It was .5 seconds, .5 seconds and 1.5 seconds respectively.

For me, this result through a shared hosting plan without CDN is simply amazing.


InMotion Hosting’s Customer Support Review

inmotion hosting review of customer support

InMotion offers customer support in all these formats:

  • Email
  • Phone
  • Live Chat
  • Forum
  • Knowledge Base Articles

InMotion hosting used to have great customer support. But recently, I noticed a delay in their customer support response time.

Previously, you could easily connect with a Live support staff. But now, you’re prompted with the customer support bot. There is some back and forth in communication until you can connect with support staff. Plus, their response time in emails and tickets could have been better.

But overall, they still offer a decent level of customer support. You can connect with their support team in about 15 to 30 minutes.


Pros & Cons Of InMotion Hosting

My reviews are incomplete without Pros and Cons. I always want my visitors to be aware of all the merits and demerits, which at least, I know about the product.

Pros of InMotion Hosting:

  • Free Domain [All plans except for entry-level]
  • Free SSL
  • Unlimited Bandwidth
  • A vast range of products
  • Unlimited email addresses on applicable purchases (except the starting base plan)
  • Very high-performance Intel Xeon processors and NVMe SSD storage allotted to users
  • Good Uptime
  • 90 days money-back guarantee
  • Good customer service
  • Free site migration

Cons of InMotion Hosting:

  • No Free Backup (you have to purchase it separately as an add on – starting price is $2.5 per month)
  • The response rate of customer support could have been better
  • The data centers are limited to only US and EU locations

FAQs

How long does it take for InMotion’s server to get set up and become fully functional?

The same day, usually within 1-2 hours, however, highly customized dedicated servers can take up to a maximum of 1-2 business days as they require a group of specialists dedicated to the setup.

What are the technical specifications that InMotion Hosting uses for its servers?

InMotion servers are powered by Intel Xeon CPUs and NVMe SSD storage. Depending upon the choice of your plan, the corresponding specifications are offered ranging from 4 GB to 128 GB RAM, and 4 to 32 CPU cores.

Do I have to pay the setup fees again in case I upgrade with InMotion Hosting?

No. The setup fee is a one-time payment that is payable during and even that is waived if you go ahead with any year-long plan, in other cases shorter than a 1-year billing cycle, you only pay the setup fees during the initial purchase only and you do not have to pay it when upgrading or downgrading your services.

What if I feel my current InMotion Hosting plan is not serving me well?

If you have a fairly large website that contains tons of videos, images, information and archives, you may feel like your current resources are not sufficient.
You have an option to upgrade, just connect with InMotion Hosting’s customer support and they will set you up with more resources according to your demands.

Can I get cPanel in InMotion Hosting?

Yes, cPanel comes with most hosting plans of InMotion Hosting, especially with their shared hosting plan. However, some of their plans, like the Cloud VPS, don’t have cpanel hosting by default.

Does InMotion Hosting offer refund?

Yes, they offer a 7-day to 90-day money-back guarantee based on your chosen plan and how your renewal term is structured. However, remember that they don’t offer a refund for any add-ons you purchase with your hosting plan.


InMotion Hosting’s Alternatives:

While InMotion Hosting is one of the best web hosting, you still might want to have a look at some of its alternatives. Here are some of the best competitors of InMotion Hosting, offering almost the same level of performance:

  1. Bluehost
  2. HostArmada

InMotion Hosting is great for beginners, but to see a wider range of beginner-friendly options, visit our best web hosting for beginners guide.


Conclusion: InMotion Hosting Review

So, do we recommend InMotion Hosting? Yes, I really liked the performance, plans, and features offered by InMotion Hosting.

It is very important for any website to stay up all the time and also load fast. Your audience does not care what kind of hosting you go for or how much you pay monthly. As long as the website loads fast, they would be happy visiting your websites.

You must analyze your needs, set a price point in mind, do your research and then make a choice.

Day in Day out, 24×7×365, you will find the customer service prompt and helpful.

We found out that InMotion Hosting checks all the boxes of a top-tier hosting company while maintaining affordable costing.

In short, if you are looking for a fast, secure and affordable hosting solution, InMotion Hosting is the right option for you.

Avatar for Anil Agarwal
About Author
Anil Agarwal is the Founder of Bloggerspassion. He is a full-time blogger and SEO expert who has been helping people build profitable blogs for over a decade Now. He has been featured in Over 100 Publications including Forbes, The HuffPost, HubSpot, Shopify, Semrush, Kinsta, Bluehost, Hostinger and G2.com etc. Know more about Anil Agarwal from here.

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